Welcome to FREEZEMILL. These Terms of Service (“Terms”) govern your access to and use of the FREEZEMILL website and your purchase of products from us.
By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. About FREEZEMILL
FREEZEMILL operates an online store offering ice makers and related products to customers in the United States.
Business Name: FREEZEMILL
Email: contact@freezemill.com
Phone: +1 919 599 5981
Business Address:
501 Merrion Park Ln
Morrisville, North Carolina
United States
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to interfere with or damage the website.
- Access accounts or information belonging to another person without authorization.
- Submit false or misleading information.
- Use automated methods to abuse or disrupt our website.
- Violate any applicable federal, state, or local laws.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information on our website are accurate.
However, product images and colors may vary slightly depending on your device or display.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
4. Prices and Availability
All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.
Prices and product availability may change without prior notice.
We reserve the right to correct pricing errors and, where appropriate, cancel an order placed at an incorrect price.
If we cancel an order because of a pricing or availability error, we will refund any amount you have already paid for that order.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted.
FREEZEMILL reserves the right to accept, refuse, or cancel an order for legitimate reasons, including:
- Product availability
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
- Shipping restrictions
- Other circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded.
6. Payment
Payment must be successfully completed before an order can be processed.
Payments may be processed through third-party payment providers. We do not intentionally store complete payment card information on our servers.
You agree to provide accurate and current billing information when placing an order.
7. Shipping and Delivery
We process orders according to our Shipping Policy.
Our standard handling time is generally up to 5 business days, followed by an estimated shipping period of approximately 12 business days, unless otherwise stated on the product page or at checkout.
Delivery times are estimates and may vary because of carrier delays, weather, holidays, customs-related issues, or circumstances outside our reasonable control.
Once an order has been shipped, customers may receive tracking information when available.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers may generally request a return within 30 calendar days from the date of delivery, subject to the requirements and conditions described in that policy.
For customer-initiated returns, including change-of-mind returns, the customer may be responsible for return shipping costs.
For defective, damaged, or incorrect products, FREEZEMILL will provide appropriate assistance in accordance with our Return & Refund Policy.
9. Order Cancellation
If you wish to cancel an order, contact us as soon as possible.
We cannot guarantee cancellation once an order has entered processing or has been shipped.
If an order has already shipped, the customer may need to follow the return procedure described in our Return & Refund Policy.
10. Intellectual Property
All content on the FREEZEMILL website, including text, graphics, logos, images, product information, page designs, and other materials, is owned by FREEZEMILL or used with appropriate authorization.
You may not reproduce, distribute, modify, copy, or commercially exploit our website content without prior written permission.
11. Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites.
These third-party services operate independently and may have their own terms and privacy policies.
FREEZEMILL is not responsible for the content, policies, availability, or practices of third-party websites that we do not control.
12. Disclaimer
Our website and its content are provided on an “as available” basis.
To the extent permitted by applicable law, FREEZEMILL makes no warranties regarding uninterrupted website availability or that the website will always be error-free or secure.
Product warranties, if applicable, are governed by the manufacturer’s warranty or the specific warranty information provided with the product.
Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, FREEZEMILL will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or purchase or use of our products.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold FREEZEMILL harmless from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or unlawful use of our website.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, website, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
16. Governing Law
These Terms shall be governed by the applicable laws of the State of North Carolina and the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
17. Contact Us
If you have questions regarding these Terms of Service, please contact us:
FREEZEMILL
Email: contact@freezemill.com
Phone: +1 919 599 5981
Business Address:
501 Merrion Park Ln
Morrisville, North Carolina
United States